NOVIANTI, A. H. Pengaruh e-Service Quality, Reputation, e-Trust, e-Satisfaction terhadap e-Customer Loyalty. Jurnal ISIP: Jurnal Ilmu Sosial dan Ilmu Politik, [S. l.], v. 20, n. 2, 2024. DOI: 10.36451/jisip.v20i2.91. Disponível em: https://jisip.jurnaliisipjakarta.id/index.php/jisip/article/view/91. Acesso em: 18 aug. 2025.